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Terms of Service

Clear terms for a smoother journey.

Last updated: June 2026. These terms explain how we work, what we provide and what clients should know before booking.

Client agreement

Right Time Travels provides travel consultancy, visa support, air ticketing, hotel reservations, tour planning, document inspection and related travel services. By requesting a service, making payment or travelling with our support, you agree to the terms below.

Visa consultancy

We provide guidance, document preparation and submission support. Visa approval is decided only by embassies, consulates or immigration authorities.

Flights, hotels and tours

Bookings depend on supplier availability and may change until confirmed. Prices, schedules, taxes and rules are subject to airline, hotel or tour operator terms.

Payments and refunds

Deposits, full payments, cancellation fees and refund eligibility depend on the service type and supplier rules stated in your quotation or invoice.

Traveller responsibility

Clients must provide accurate information and valid documents. Right Time Travels advises but cannot guarantee entry, visa approval or supplier decisions.

Important booking rules

By using our website or services, you agree to these terms and our Privacy Policy.

All quotations are valid only until the stated expiry date and are subject to availability.

Government fees, embassy fees, insurance premiums, airline penalties and third-party charges may be non-refundable.

Tour cancellations are assessed according to the cancellation stage in your booking confirmation.

We act as an agent for airlines, hotels, embassies, insurers and other suppliers where applicable.

These terms are governed by the laws of the Republic of Ghana unless a written agreement states otherwise.

Refund and cancellation guide

More than 30 days before departure

Up to 75% refund for eligible tours

15–30 days before departure

Up to 50% refund after supplier penalties

Less than 15 days before departure

No refund except covered insurance benefits

Visa administrative filing

Service fees may be non-refundable once work begins